Brenda Librecz, Commissioner, Community & Fire Services provided opening remarks and welcomed Staff and Members of Council to the Pan Am Centre.
Morgan Jones, Director, Operations, and Alice Lam, Senior Manager, Roads, Utility & Survey, delivered a PowerPoint presentation on the Winter Maintenance Review. The following aspects of Markham's Winter Maintenance Program were reviewed:
- Current legislated service levels;
- Review of local road service level benchmarking;
- Current windrow removal program;
- Review of windrow benchmarking;
- Impacts to service delivery:
- new built form;
- parked cars on road;
- climate changes & fluctuating weather patterns;
- salt supply & capacity/snow storage limitations;
- Managing expectations, communications & education for residents.
Members of Council requested that Staff provide them with a detailed breakdown of Contact Centre statistics on calls from residents regarding winter maintenance.
Members of Council and Staff participated in group discussions to identify winter maintenance priorities, issues and possible solutions. Results of the group discussions will be prepared by Staff and distributed to Members of Council and next steps for the June 17, 2019 Winter Maintenance Training & Education Session.