Alice Lam, Director, Operations, addressed the Committee to provide opening remarks and introduced Stephen Dollmaier, Sr. Manager of Roads and Fleet who today's Winter Maintenance Workshop Presentation.
The Committee thanked staff for the presentation and heard the following deputations:
Anna Giallonardo, addressed the Committee to voice concerns over the snow removal and windrow maintenance in her area.
Satya Arora, addressed the Committee to express concerns with City snow removal around mail boxes. She suggested that the areas be extended to provide better snow clearing and access.
Doug Denby, addressed the Committee to express concerns with snow removal on bridges over water and acknowledged recent improvements in this regard. He further expressed concerns with the City windrow program.
Brinda Goswami, addressed the Committee to express concerns with the City's winter maintenance service levels.
There was discussion on the following in relation to the presentation and deputations:
- The current winter maintenance service level;
- An inquiry regarding previous survey results and if there will be another survey conducted in the future;
- That there be consideration to increase winter maintenance service;
- The service standards around the windrow maintenance program;
- The maintenance provisions for school pathways and whether the City can expand this service to these areas;
- The type and number of complaints that the City of Vaughan received in relation to their windrow program;
- That there be consideration to enhance communication to residents and provide digital and print materials;
- Whether park, shortcut and school connecting pathways are included in the service plan;
- The number of complaints received regarding winter maintenance by category;
- The costs associated with snow removal services in addition to all additional costs such as those related to hauling the snow away;
- The impact to the roads, grass and environment on salt use;
- The costs to expand the windrow program;
- A suggestion for residents that live in rear laneway areas to maintain their areas similar to those that live in areas with shared driveways;
- That there be greater communication provided in relation to the service levels and associated costs to better manage expectations;
- A suggestion that when a snowbank is greater than 7 inches, it should be cleared by the City;
- An inquiry regarding the City’s windrow program and why it only provides service for one car length;
- The service levels an accountability with contractors;
- The size of sidewalks in relation to the snow removal equipment and the damage caused to grass areas;
- The cost of an additional survey to investigate current service level satisfaction and concerns.
Staff provided information in relation to the inquiries and noted that the potential property tax impact to accommodate for the increased costs of enhanced winter maintenance is approximately 4%.
The Committee thanked staff for all the information provided and suggested that the next workshop be planned in 2026 to coincide with the next term of Council.