Trinela Cane, Commissioner, Corporate Services, addressed the Committee to provide opening remarks and advised that the City was successful in securing funding from the Province for a comprehensive review of by-law services that began in late 2022 which included detailed analysis, municipal comparisons as well as an external survey. She introduced Tammy Carruthers, Principal and Chief Executive Officer, WSCS Consulting, who presented the By-law Enforcement Service Delivery report that provided an overview of the project objectives, service profiles, consultation and findings summaries, as well as recommendations that accompanied the implementation plan.
The Committee heard the following deputation:
Tony Gradini, addressed the Committee to express concerns with illegal signs and stated his support for the enforcement of City by-laws in relation to illegal signage across the City.
Christopher Bullen, Manager, By-Law Services, addressed the Committee to speak to some of the concerns raised by the deputant and provided a brief description of the recent activities to address the issue and noted the City’s commitment to keep it beautiful.
The Committee thanked the consultant and staff for their work on the report and also thanked the deputant for attending the meeting.
There was discussion on the following in relation to the presentation and by law enforcement:
- A suggestion that business owners be held responsible for illegal signs and be issued a fine when located;
- Concerns with the size, content, colour of real estate open house signs and a suggestion that there be regulation standards surrounding their design and placement;
- The perceived reaction to illegal signage in relation to more complex issues;
- That stickers placed on light poles and other areas be subject to by-law enforcement;
- Concerns that City communication may not be reaching all residents and that there be consideration to provide a more comprehensive communication plan that includes digital, and printed materials that are available in multiple languages;
- That there be public education on this and other matters within the City;
- Concerns with signs that are posted at or on community mailboxes;
- The survey methodology and how by-law complaints may take multiple visits or contact to resolve;
- An inquiry regarding the implementation of the new Administrative Monetary Penalties (AMPs) and if it may result in increased violations, charges and fines; and,
- The number of dedicated resources to address complaints and compliance.
Staff provided information in relation to the Committee’s inquiries and noted that they will continue to work with residents to provide public education and promote City by-law compliance.