Finance & Administrative Committee

 

 

 

 

 

TO:

Mayor and Members of Council

 

 

 

 

FROM:

Barb Cribbett, Treasurer

 

 

 

 

PREPARED BY:

Paul Wealleans, Director, Taxation

 

 

 

 

DATE OF MEETING:

2003-Sep-08

 

 

 

 

SUBJECT:

Tax System (TXM 2000) Agreement

 

 

 


 

 

RECOMMENDATIONS:

THAT Council delegate to the Treasurer and Chief Information Officer authority to approve the execution of a three year License Agreement and Maintenance and Support Agreement with the City of Mississauga, and when so approved, the Mayor and Clerk be delegated the authority to execute such agreements in a form satisfactory to the Town Solicitor;

 

AND THAT Council delegate to the Treasurer and Chief Information Officer authority to approve the execution of a three year joint development agreement with the City of Mississauga, City of Brampton and Town of Richmond Hill, and when so approved, the Mayor and Clerk be delegated the authority to execute such agreements in a form satisfactory to the Town Solicitor;

 

AND THAT 2003 maintenance and support costs amount of $53,105 for 2003 be approved and funded from Operating Account 400-400-5361, and $271,460 for new 2003 development be approved and funded from Capital Account 49-6150-5247-005; 

 

AND THAT a by-law be enacted to delegate to the Treasurer and Chief Information Officer authority to approve the execution of the three year Licensing, Support/Maintenance and Development agreements noted in the above recommendations and when so approved, the Mayor and Clerk be delegated the authority to execute such agreements in a form satisfactory to the Town Solicitor. 

 

PURPOSE:

The purpose of this report is to seek Council’s approval to delegate to the Treasurer and Chief Information Officer authority to approve the execution of three year agreements with the City of Mississauga as well as the Town of Richmond Hill and City of Brampton for the licensing, maintenance and support and development of the TXM2000 tax system.      

 

 

EXECUTIVE SUMMARY:

The municipalities of Mississauga, Brampton, Richmond Hill and Markham have been using a computerized property tax system known as TXM 2000 since 1998 for the billing and collection of property taxes. Although no formal agreement was ever entered into, the four municipalities informally agreed to partner to develop the system for the period 1998 to 2002, after which time a renewal or new arrangement would be necessary.  Staff from the four municipalities have been working on a new framework for agreement since late 2002 and have now reached a point where a new agreement effective January 1, 2003 needs to be approved by the respective Councils. This report recommends that the authority to approve the execution of the necessary agreements be delegated to the Treasurer and Chief Information Officer and when so approved, the Mayor and Clerk be delegated the authority to execute the agreements in a form satisfactory to the Town Solicitor.

 

BACKGROUND:

The implementation of property tax and assessment reform by the provincial government in 1998 required a more sophisticated and complex tax system by the Town of Markham. The City of Mississauga was developing a new tax system (TXM 2000) with the City of Toronto. The City of Brampton, Town of Richmond Hill and Town of Markham were offered the opportunity, and agreed, to join in the system’s development. Shortly thereafter, the City of Toronto withdrew from the project, opting instead to utilize the tax system of the former City of North York.    

 

Mississauga was then left as the developer of the system with Brampton, Richmond Hill and Markham as user municipalities. Due to Toronto’s leaving and the ensuing complexities in its arrangement with Mississauga, no formal agreements with the user municipalities were entered into although basic principles were accepted for a five year term that expired December 31, 2002.

 

The informal agreement required the Town of Markham to pay an initial licence fee of $50,000 for 1998 and $28,000 annually for 1999 to 2002. The total cost to date is $162,000.

 

Since the initial tax reforms in 1998, significant legislative changes have occurred that have complicated tax calculations and tax billing. Examples of these changes include: the capping and clawback provisions between 1998 and 2000 to cap tax increases at 10-5-5% respectively; a 5% cap on increases as of 2001 on a permanent go forward basis; tax deferrals; standardized tax bills; new construction rebates and vacancy rebates. Considerable programming changes to the system as well as the development of new modules to address the new legislated requirements were necessary.

 

Staff of the three user municipalities have assisted Mississauga in the business user input and system development of TXM 2000. Considerable effort and time has been expended to ensure our billing follows the legislated requirements as set out by the province. 

 

Mississauga  has indicated that it has spent approximately $6.3 million on the system to the end of 2002 and has also indicated that it has recovered approximately $750,000 from the three municipal users. The TXM 2000 system includes features necessary to allow the billing of the complicated tax system implemented by the province and between 1998 and 2002. The costs to the Town of Markham for the system during this period were minimal.       

 

Additionally, TXM 2000 is a unique system in that it is a fully integrated system that incorporates all initial calculations for capping adjustments as well as all subsequent recalculations.  An underlying principle in the development has been that the system should be as automated as possible to reduce processing time, reduce staff time and ensure accuracy and consistency.  TXM 2000 allows the Town of Markham to efficiently and accurately issue property tax bills to 67,000 residents and businesses in Markham, and to generate approximately $73 million for Town of Markham purposes and $286 million for Region of York and York Region School Board Purposes.

 

OPTIONS/DISCUSSION:

 

Current Situation

 

Although the informal 5 year agreement with the City of Mississauga expired on December 31, 2002 the three user municipalities have since had continued uninterrupted use of the TXM 2000 system on a status quo basis. Staff of the four municipalities have been working to reach an acceptable framework in three areas: licensing agreement; maintenance and support agreement; and a joint development agreement. The first two agreements would be between each user municipality and Mississauga and the third would be a four way agreement between all parties.

The framework document for the licensing, maintenance/support and development agreements continues includes provisions with respect to operational aspects, licenses, project planning, service levels, etc.    

 

On August 13, 2003, Council for the City of Mississauga adopted recommendations for it to enter into agreements with the three user municipalities. Staff of the municipalities of Brampton and Richmond Hill are submitting reports to their respective Councils in September 2003 in this regard. This report is recommending that the Treasurer and Chief Information Officer be delegated the authority to approve the execution of these agreements to ensure that Mississauga is able to commit necessary resources to complete the development of TXM 2000.  

  

Costs

 

The initial costs for the licensing agreement of $50,000 was a one time payment for which no new additional fees will be required.

 

Future costs for maintenance and support are to be prorated based on the number of actual tax accounts for each municipality. The per account cost is the same for all municipalities and is as follows:

 

2003        $0.75 per account

2004        $0.77 per account

2005        $0.80 per account

 

The projected costs for maintenance and support for Markham are as follows:

 

2003        $53.105

2004        $57,537

2005        $63,084

 

 

For 2006 and subsequent years, the rates will be determined by July 31 of the preceding year. Mississauga has noted that the per account cost for 2006 and beyond may be higher as the component for system development will be incorporated into the maintenance/support costs as the joint development agreement will expire in 2005. It is expected that much of the system’s future development will have been completed by 2005. 

 

The development component costs for 2003 to 2005 will also be based on the number of tax accounts and these costs for the life of the development agreement are estimated to be as follows:

 

2003        $271,460

2004        $224,801

2005        $228,498

 

The main elements for development over the period 2003 to 2005 include:

 

The process for staff to provide input to the development of the TXM 2000 tax system is by means of Business User Group comprised of staff from the four municipalities. Meetings are held regularly and concerns, new issues and development requirements are discussed and recommendations forwarded to the TXM 2000 Project Team (made up of City of Mississauga IT staff) and finally to the Steering Committee (made up of City of Mississauga senior staff). Decisions with respect to TXM 2000 development are ultimately made by the Steering Committee, however, past experience has been that our input for problems and module design has been effective.    

 

The total estimated costs for the three years combining the maintenance/support and development are as follows:

 

2003        $324,565

2004        $282,338

2005        $291,582

 

Should the Town of Markham extend the agreements beyond 2005, the 2006 and 2007 total costs for maintenance/support and development are estimated to be $142,000 and $156,000 respectively. These costs are decreased from 2005 levels and only increase in 2007 because of an estimated increase in the number of tax accounts, not the cost per account. It is important to note that given the time frame to 2007, these costs are best estimates.   

 

FINANCIAL CONSIDERATIONS:

 

The maintenance and support cost is proposed to be funded from the operating account 400-400-5361 over the 3 year term of the Maintenance and Support Agreement.  The 2003 budget for maintenance and support for TXM 2000 was increased over 2002 and is sufficient to cover the cost of $53,100, which is an increase of $25,100 over the $28,000 paid in 2002.

 

The development component cost of $271,460 for 2003 is proposed to be funded from Capital Account 49-6150-5247-005. The  “IT Capital Projects” account is used for technology projects that are brought forward during the year and approved through a business case process.  Although a business case has not been submitted for the remaining modules required for the TXM 2000 system, the processes that will be automated by the new modules are essential to the timely, accurate and efficient completion of tasks by the Town’s Tax department, such as supplementary billings for commercial and industrial properties. This will also result in more timely refunds for assessment appeals and vacancy rebates.

 

The 2004 Capital and Operating budget proposal will include estimates for maintenance/support and development for the TXM 2000 system.

 

BUSINESS UNITS CONSULTED AND AFFECTED:

Legal Services Department and Information Technology Department.

 

ATTACHMENTS:

None.

 

 

 

 

 

Barb Cribbett, Treasurer

 

 

 

 

Andy Taylor, Commissioner

Corporate Services

Paul Wealleans, Director, Taxation

 

 

 

 

 

Q:\Finance and Administration\Finance\SHARED\2003FinAdminCtteeReports\0363 Tax System (TXM 2000) Agreement.doc