ECONOMIC DEVELOPMENT COMMITTEE

 

 

 

 

 

TO:

Mayor and Members of Council

 

 

 

 

FROM:

Stephen Chait, Economic Development Director

 

 

 

 

PREPARED BY:

same as above

 

 

 

 

DATE OF MEETING:

February 16, 2004

 

 

 

 

SUBJECT:

2004 Economic Development Marketing Program

 

 

 


 

 

RECOMMENDATION:

That the report entitled “2004 Economic Development Marketing Program” be received,

 

And That Economic Development staff implement the projects described in this report that are funded through the Business Development operating budget (equal in total to 27% of the base 2004 budget for Business Development account #610-9985808), those projects being: sponsored/hosted events to a maximum of $38,500; business conferences and industry/trade shows to a maximum of $7,750; and the production and purchase of advertising and promotional materials to a maximum of $34,500

 

And That Economic Development staff implement the projects described in this report that are funded through the Business Travel operating budget (equal in total to 50% of the base 2004 budget for Business Travel account #610-9985201), those projects being: business conferences and industry/trade shows to a maximum of $12,500

 

And Further That the projects described in this report be funded from within the Economic Development Business Development account #610-9985808 and Business Travel acct. #610-9985201.

 

PURPOSE:

To advise Council about the 2004 Economic Development Marketing Plan and to proceed with implementation of key marketing projects without exceeding 50% of the 2004 base budget for Economic Development operating budgets.

 

BACKGROUND:

In November 2002, Council adopted a 20-year vision for the Town. “Markham…the leading Canadian municipality – embracing technological innovation, celebrating diversity, characterized by vibrant and healthy communities – preserving the past, building for the future”. Based on this vision, the Town also adopted corporate goals to focus its efforts on meeting the mission and vision. A key specific goal is Economic Development, specifically to “establish, promote and support Markham as the best location for diverse high-tech and related businesses.”  The contents of this report is to recommend a marketing program for the year 2004 that best addresses this goal within the means and resources available to the Town. It should be noted that a key part of the marketing program, the “International and Economic Alliance Program”, merits special attention and is addressed in a separate report to Economic Development Committee at its February 16, 2004 meeting.

 

DISCUSSION:

 

The Economic Development marketing program is part of a comprehensive Business Plan that in 2004 has 6 key objectives.

 

Objectives                                                           Performance Measures For Success

 

Attract investments by high-tech and                * >2,500 jobs annually

leading-edge firms to Markham                         * >3% growth in # of high-tech firms

(retention and attraction)                                   * 2 targeted international missions

 

Enhance Markham’s competitive                      * win marketing awards

status as “Canada’s high-tech capital”             * sponsor technology industry events

* advise site selection consultants

* attract bio/life sciences investments

* promote to corporate real estate execs

 

Develop and implement programs                     * promote Innovation Synergy Centre (ISCM)

that represent a “unique sales and                    * promote community Venture Capital funds investment proposition”          * promote district energy advantage

* promote Markham Centre as business centre

 

Build strategic partnerships to enhance             * York U/NRC/Seneca/IBM/Bell/U of Toronto

local economic well-being and capacity             * leverage International & Economic Alliances

* direct & motivate real estate industry allies

* assist and promote all transport/transit modes

 

Inspire and support new businesses                   * promote Small Business Enterprise Centre to

and local entrepreneurship                                    Markham residents and to new arrivals

* assist and promote local business associations

 

Enhance and support labour force                     * promote York University & Seneca College development  * market labour force capabilities/potential

* support IBM & Region of York initiatives

 

 

In 2004, the Economic Development Department will implement a program of marketing activities designed to increase awareness of Markham as the best place to locate high-tech knowledge-based businesses, to live, and to invest.

 

In particular, the 2004 marketing plan will be distinguished by a focus on targeted promotion, building awareness of Markham Centre as the preferred place for high-tech investment and business growth, and the aggressive promotion of innovative business infrastructure programs such as the Innovation Synergy Centre in Markham, the attraction of Venture Capital Fund(s), and the many valuable business and entrepreneur development services available to Markham residents through the Markham Small Business Enterprise Centre. The 2004 Marketing Program (a full copy is presented in Attachment 1 to this report) is divided into 5 integrated parts, 4 of which are highlighted in the following pages. The 5th part, the “International and Economic Alliance Program”, merits special attention and is addressed in a separate report to Economic Development Committee at its February 16, 2004 meeting. It should also be noted that this marketing program does not include plans and expenditures by the Innovation Synergy Centre or the Small Business Enterprise Centre, both of which are supported by marketing programs of their own (to be presented separately to Council).

 

Events Hosted/Sponsored By Town:

(Total $38,500 funded by Bus. Devt. Acct. 610-9985808)                                                                             

 

York Technology Association corporate sponsorship(annual fee)                                                                   

The Town has participated as a corporate sponsor of the YTA since 1998, in return for which the

Town receives: lunch event tickets, logo on the YTA letterhead/home page/banners, and podium

time as a speaker or moderator at YTA events.

 

Association of Chinese Canadian Entrepreneur dinner and awards (March)                                               

The Town is a regular participant and sponsor of this gala awards event. The Town receives

recognition as a special sponsor at the event, a full page ad in the program, an invitation to

participate in the media launch, and 10 dinner tickets.

 

CDEA District Energy Conference (April)                                                                                                             

For the past three years the Town has participated as a presenter in this International Conference.

This year the conference will be held in Markham for the second time. As a sponsor, the Town

will have an exceptional opportunity to showcase its Markham Centre development opportunity

and its leadership in district energy services.

                                  

Markham Board of Trade. Business Luncheon Events (May, December)                                                      

It is an annual tradition that the Town sponsors the May luncheon event at which the Mayor presents

the MBT membership with a review of the Town’s initiatives, past, present, and future. The Town

also is an annual supporter of Christmas luncheon event.  In return for its sponsorship, the Town

receives 10 tickets for each event and a place at the head table.

                                  

University of Toronto Engineering School reception (June)                                                                             

For the past 3 years the Town has hosted a reception in support of the Engineering School’s student

recruitment drive. This event is typically attended by over 600 students and their parents, many of

whom are Markham residents.

 

Richmond Hill Markham Chinese Business Association. China Expo (June)                                              

The RHMCBA has hosted a major China Expo and conference in the GTA for the past three years.

The Town has been a sponsor of this growing event (held at the Toronto Convention Centre) and has

achieved high awareness of  Markham as a business-friendly location through our trade show exhibit

and presentation at scheduled seminars/workshops at the Expo. This year’s event will assist the Town

in preparing for a business delegation to go to China later in 2004 (pending receipt of details from the

Province of Ontario and other allied business interests).

 

International Air Rally (July)                                                                                                                                   

The International Air Rally is hoping to return to Markham (Toronto-Buttonville Municipal Airport)

in July 2004.  Based on the success experienced in 2003 (i.e., 60+ pilots and crew members, TV coverage

in Europe, Canada, and the U.S., lengthy articles in North American aviation industry press, hotel and

restaurant revenues in Markham and Unionville), and the organizers’ plans to expand the rally beyond

Quebec and Ontario, the Town will seek to be a sponsor and host in 2004. This year’s efforts will build

on the partnerships developed between the Town, the airport, the hotels in Markham, and the BIA’s.

 

Markham Real Estate Industry Open House (October)                                                                                      

Every year the Town holds a showcase event for site selectors and real estate brokers to acknowledge

their contribution to Markham’s economic development success, and to inform them of the Town’s

plans and business                                                                                                                                                        opportunities. This year’s event will focus on Markham Centre, strategies for

growth through intensification within existing business parks, and opportunities for the office sector.

 

Markham Board of Trade. Business Excellence Awards (October)                                                                 

The MBT’s annual business awards is one of the most prestigious business competitions in Markham.

The Town has always been an annual sponsor of these awards, in return for which the Town receives

Signage at the event, tickets for a table of 10 persons, and a place at the head table.

 

GTA Consular Officials reception & briefing (November)                                                                                 

The international/foreign consular officials are a frequent source of business and trade Inquiries for

the Town’s economic development program. This first time event will seek to better inform these

officials about investment opportunities in Markham (particularly Markham Centre), and to

acknowledge their contribution to Markham’s success.

 

                                  

Business Conferences and Industry/Trade Shows:

(Total $7,750 funded by Bus. Devt. Acct. 610-9985808)

(Total $12,500 funded by Bus. Travel Acct. 610-9985200)                                                                            

 

Toronto Venture Group Venturefair event (Toronto: March)                                                                           

Economic Development staff attend this event to screen new technology business start-ups and to

promote awareness of Markham as Canada’s high-tech capital. Economic Alliance partners from

North Carolina, Laval, and China are also encouraged to be in Markham/Toronto for this event.

 

BIO 2004 conference (San Francisco, CA: June)                                                                                                 

Markham has participated in this international conference and trade show for 4 years (due to the

SARS crisis, the Town did not attend in 2003). The biotech and life sciences sectors of the Town’s

Economy is growing and all 3 senior levels of government regard these sectors as promising new

engines of growth. In collaboration with the Greater Toronto Marketing Alliance, and the Province

Of Ontario, the Town will participate as exhibitors at this annual conference and trade show. While

in the San Francisco area, initiatives will also be taken to promote Markham to the technology sector

in near-by Silicon Valley. (NB. $5,500 of the budgeted $7,500 is for travel, food, and accommodation

for T. Northcott plus the Mayor or one member of Council).

 

Canada-Ontario Export Forum (Toronto: June)                                                                                                 

In 2004 Markham will participate in a one day expo and conference hosted by Ontario Exports Inc.

to familiarize trade and investment professionals from all levels of government and related agencies

with the variety of programs and services available to assist Ontario exporters.

 

EDAC Conference (Sydney, NS: October)                                                                                                              

As participants (and frequent winners) in the “Marketing Canada Awards” competition, the Town

regularly attends this annual national economic development conference. The conference offers the

Town the best opportunity over the course of the year to meet and brief Canadian Trade Commissioners

from around the globe (the federal government encourages its offshore representatives to attend this

event for this purpose). As a member of the EDAC Board, the Town’s Economic Development Director

is directly involved in this national event. (NB. $2,500 of the budgeted $3,000 is for travel, food, and accommodation for T. Northcott plus the Mayor or one member of Council).

 

CORENET global corporate real estate conference (San Antonio, TX: November)                                    

This premier conference of international corporate real estate executives received Council approval

in late 2002 for  the May 2003 event, but the event was cancelled due to SARS. The Town plans to

join a delegation of other GTA municipalities and representatives of the Province at the 2004 event.

The conference will provide opportunities to meet with and call on corporate real estate executives

who are personally responsible for managing the office and industrial needs of leading north American

firms. (NB. $4,500 of the budgeted $6,000 is for travel, food, and accommodation for D. Ciastko plus

the Mayor or one member of Council).

 

Real Estate Forum conference & trade show (Toronto: December)                                                                

The Town has been a sponsor and exhibitor at this annual event on previous occasions. As the best

attended real estate and property conference and trade show in Canada, this event is a key venue for

promoting awareness of Markham Centre to the development and real estate brokerage industry.

 

 

Advertising and Promotion Materials:

(Total $34,500 funded by Bus. Devt. Acct. 610-9985808)                                                                             

 

Over the course of 2003, ads, signage, and editorial pieces promoting business investment and economic development in Markham will be produced and placed as follows:

 

             MBT Business Directory (ad on back cover)                                                                                              

             Economic Development “GoodNews” (3 issues, 5000 copies each)                                                        

             Annual Invest in Ontario Magazine (ad)                                                                                                      

             Area Development Magazine, “BIO and Ontario Report” (ad)                                                                 

             Toronto-Buttonville Airport (backlit sign in foyer)                                                                                    

             Royal LePage Industrial Guide (ad)

             Canadian Chinese Computer Assoc. Annual Directory

 

In addition, as in previous years, the Town will purchase 500 copies of the Markham Board of Trade’s

annual Business Directory (@ $10 each plus GST) for distribution to Economic Development clients.

 

*     *     *

A marketing calendar is presented as Attachment 1 to this report. In addition to the above noted marketing initiatives, the Economic Development Department will continue to provide a high level of customer service, and be available to participate in strategic research and planning projects as part of commission or town-wide corporate teams.

 

 

FINANCIAL CONSIDERATIONS:

This marketing program will be funded from within two Economic Development Department operating accounts. The expenditures identified in this report represent 27% of the 2004 base funding budgeted for Business Development account #610-9985808 and 50% of Business Travel account #610-9985201.

 

ENVIRONMENTAL CONSIDERATIONS:

none

 

ACCESSIBILITY CONSIDERATIONS:

none

 

ENGAGE 21ST CONSIDERATIONS:

The recommendations in this report are consistent with the Town’s strategic plan and community vision.

 

BUSINESS UNITS CONSULTED AND AFFECTED:

The Town’s Treasurer has reviewed this report, and approves of its contents.

 

ATTACHMENTS:

  1. 2004 Economic Development Marketing Calendar

 

 

 

 

 

 

 

Stephen Chait, Director of Economic Development

 

John Livey, Chief Administrative

Officer