General Committee

 

 

TO:

Mayor and Members of Council

 

 

FROM:

Sheila Birrell, Town Clerk

 

 

PREPARED BY:

same as above

 

 

DATE OF MEETING:

2005-09-12

 

 

SUBJECT:

2006 Election

 

 


RECOMMENDATION:

That Council approve the use of optic scan vote tabulating equipment, touch screen equipment and Internet Voting (Two-Step Process) as alternative methods of voting for the Town of Markham 2006 Municipal Election;

 

And that the tender process be waived in accordance with Purchasing By-Law No. 2004-341 which states:

1)       “The Treasurer and the Manager of Purchasing may, in consultation with the appropriate Director, negotiate a contract for the supply of goods and services without a competitive process, which shall be submitted to the Chief Administrative Officer for approval. Final approval will be in accordance with the Contract Award Authority in Part III of this By-law. The conditions are as follows:

….

(b)  where there is only one source of supply for the goods to be purchased;”

 

And that a by-law be presented to establish Optic Scan Vote Tabulating Equipment and Internet Voting as alternative methods of voting in the 2006 Municipal Election;

 

And that the 2005 Election accrual account be increased by an additional $34,100 in 2005, funded from the Operating Contingency account.

 

PURPOSE:

To prepare for the 2006 municipal election.

 

BACKGROUND:

Voters’ List

The Municipal Property Assessment Corporation (MPAC) is responsible for providing the voters’ lists to municipalities.  In previous elections, MPAC’s voters’ list would automatically default to Canadian Citizenship in the absence of an elector’s self-declaration.  There were some problems encountered with the voters’ list respecting both proof of citizenship and residency in the 2003 municipal election.

 


BACKGROUND:  (CONT’D.)

Alternative Methods of Voting

In 2003 Council approved the use of optic scan tabulating equipment and internet voting.  Staff recommended optic scan tabulating equipment because of its accuracy and speed.  The inability

to recruit sufficient numbers of poll workers was a contributing influence on the recommendation.

 

In 2002 and 2003, staff researched internet voting as an option for the upcoming election.  Internet voting was first used in North America at the March 2000 Democratic Presidential Primary in Arizona.  In 2003, the NDP Leadership vote was taken in Halifax by internet voting.

Markham staff searched web resources and interviewed potential suppliers.  Markham was approached by Elections Systems and Software (ES&S) with a proposal to partner.  The partnership was finalized in May 2003.  Staff awaited and monitored the UK elections in Rushmoor and Chorley and upon their success, went forward to Council for approval to use internet voting in Markham.

 

With the increasing demand for Markham services and Markham’s history of e-government, it was believed that Internet voting had the potential of encouraging increased voter participation by providing easier access to vote. It would serve groups such as seniors, the disabled and individuals unable to attend traditional voting stations for whatever reason.  Also, it would provide an alternative for those electors who travel distances to cast their vote in the dark and sometimes miserable November weather conditions, to cast their vote at their own convenience. It could be done in the comfort of their home or anywhere they could connect to the Internet. 

Simultaneously, Markham entered into partnership with Delvinia Interactive to assess the effectiveness of using broadband technologies for the communication of government services.   Delvinia presented an opportunity for the Town of Markham to participate in a research project that was funded in part by CANARIE Inc., a non-profit government and private partnership advancing Internet technology in Canada.  Because Delvinia Interactive Inc. is a leading digital agency specializing in development, planning and execution of high-impact digital interactive marketing and research solutions, and to complement this partnership, Delvinia was engaged to undertake an aggressive communications plan for the 2003 Town of Markham’s election.

The research project the Town of Markham and Delvinia developed was called “Municipalities on Demand”. It was funded in-part by the Applied Research in Interactive Media (ARIM) Program. This is a joint program between CANARIE Inc. and the Department of Canadian Heritage to support projects that research and develop broadband technologies and tools that facilitate the creation and use of broadband content.  The research results demonstrated two key messages: the timing for the introduction of Internet voting was right; and residents were satisfied with the security.  There were 4659 survey responses:

Numbers and Outcomes

70% of in-line respondents would vote on-line if the option is available next time

25% of respondents who voted online did not vote in the last election

86% said they voted on-line because of the convenience

99% of the on-line voters were satisfied with the process

100% who voted on-line said they were likely to vote online in the future


BACKGROUND:  (cont’d.)

There were in excess of 158,000 registered voters in the 2003 municipal election, and of that over 11,700 Markham citizens registered to vote online for the 2003 municipal election. Of them, 7,210 or 7.5% of the voting population cast their ballot online during the advance polls. This accounted for an increase of over 300% (from 2000) in advance voting, and about 17% of the overall voter turnout of 42,198 in Markham.

OPTIONS/DISCUSSION:

Voters’ List

The Association of Municipal Managers, Clerks and Treasurers of Ontario (A.M.C.T.O.) Municipal Elections Team is able to confirm that the voters’ list will be improved for the 2006 election because there will not be an automatic default to Canadian citizenship.  This will allow election staff to notify all of the persons listed on the voters’ list as “unknown” that they will be required to present proof of citizenship at the poll or at the election office in order to vote on-line.

 

In addition, election staff will be requiring proof of residency and citizenship of persons attempting to have their names added at the polls.  In the absence of proof, a ballot will not be issued.  The following are the scenarios that will apply during polling in the 2006 municipal election:

 

  • If a person is on the list and shown as Canadian, identification will be requested and in its absence, a sworn written declaration will be required. 

 

  • If a person is on the voters’ list as “unknown” in the citizenship category, he or she will be required to provide proof of citizenship.  Without that proof, a ballot will not be issued.  No sworn written declaration will be accepted.

 

  • If a person is not on the voters’ list and attends at a poll, he or she would be required to provide both proof of citizenship and residency.  Without that proof, a ballot will not be issued.  No sworn written declaration will be accepted.

 

Alternative Methods of Voting

Elections Systems & Software is a leader in delivering election solutions.  They have proven results in integrating hardware, software, support and security.  ES&S is the only election systems company in North America that has successfully completed integrated approaches to voting that includes internet voting and optic scan vote tabulators.  Based on a review of the risk associated with Internet voting, staff are recommending that the Town sole source for Internet voting for the reasons noted above.

 

There are two methods of internet voting, that is a one-step process and a two-step process.  In 2003 a two-step approach was used because of its enhanced security.  Because the use of a two-step process versus a one-step process was so controversial, staff engaged the services of Henry M. Kim, Ph.D., Associate Professor, Schulich School of Business, York University, to undertake a risk analysis of traditional, internet and other types of voting alternatives for the Town of Markham.


OPTIONS/DISCUSSION:  (cont’d.)

Dr. Kim analyzed A) poll voting only; (B) one-step Internet voting and poll voting; (C) two-step Internet voting and poll voting; and (D) mail-in voting only.  Telephone voting was not analyzed because it is not user-friendly for a municipality the size of Markham.  Dr. Kim identified 45 different risk threats and applied three methods of assessing risk: (1) Reasonable Risk Scenario; (2) Risk Tolerant Scenario; and (3) Risk Averse Scenario.  His executive summary is attached hereto as Schedule “A”.  Schedule “B” is comprised of three graphs illustrating the degree of risk involved in the various alternative methods of voting in the three methods of assessing risk. 

 

In Dr. Kim’s analysis he examined 45 different risk threats and estimated the likelihoods of occurrence as well as the ability of Markham to recover from each threat.  This score was then multiplied against a weighted estimation of the threat on election integrity, vote-ability, confidentiality of voter information, and public trust and a final risk score was then calculated.  Essentially, if a threat was perceived as having a low probability of occurring and even if it did occur, it still wouldn’t have a large negative impact on the election process; it received a very low score. Conversely, a threat with a high probability of occurrence with a possible large impact to the election process, would receive a very high score.

 

Looking at the Reasonable Risk scenario, the results were as follows: 

 

         

 

Poll Voting Only

Poll Voting Only is the least risky of the four options.  The largest risks associated with poll voting are:

·     Access to polls delayed because of poll worker oversight

·     Mistake in preparing mail out and wrong package mailed out

Essentially, the biggest risks associated with Poll Voting Only are internal and non-deliberate ones.


OPTIONS/DISCUSSION:  (cont’d.)

One-Step Internet Voting and Poll Voting

This is a process where one card is mailed to every name on the voters’ list.  The recipient would simply go on-line and vote.  This option inherently has the same risks as poll voting as well as additional Internet-only risks such as a denial of service attack or mishaps in testing or operation resulting in the Website going down.  Also, with this option there are further additional risks associated with vulnerability of the mail system.  The largest risk is that notification cards could be stolen which would allow the perpetrator to cast a vote for each of the cards.   Under the Reasonable Risk Scenario, the total risk score for this option is 16.7.  The Risk Score is just a score, not a percentage.  Essentially, there is no limit to how high a risk score could be.  The only way to make any sense of the score is to compare it to the other options.  Since the Poll Voting option is 5.9, the only thing you can say is that the one step and Poll Voting option is up to approximately 3 times as risky as poll voting alone. 

 

Two-Step Internet Voting and Poll Voting

This process involves two steps, a card is delivered to every name on the voters’ list.  The recipient goes on-line and registers.  The registration process includes the voter choosing one of a number of different questions and answering it.  A second card is then mailed to those who registered on-line.  This step has another set of numbers.  That set of numbers and the answer to the question allows the individual to vote on-line.  This option has the same risks as the One-Step Internet and Poll Voting with a much lower exposure to mail related risks.  Essentially, in the two-step process, even if the thief registers to vote for each of the stolen cards, s/he must then check each of the mailboxes to again steal the second notification cards that are needed in order to vote.  Under the Reasonable Risk Scenario, the risk score for this option is 12.5.  So while there are still risks associated with Internet voting, the two-step process is the least risky of the two options.

 

Mail-In Voting Only

Mail-In Voting Only is approximately three times riskier than the Two Step Internet Voting and Poll Voting option.  The largest concerns are with the potential unreliability of Canada Post in getting all the completed ballots to the town prior to vote tabulation and mail theft of notification cards.  An error in the preparation of the mail out could result in additional expenditures in the amount of $200,000.

 

In summary, under the Reasonable Risk Scenario, the one-step process is riskier than the two-step.   More importantly, any risk assumed must be balanced by public perception of the integrity of the vote.  Various ways of manipulating the Internet voting were raised during the 2003 election and the two-step process was able to alleviate the associated fears.  A two-step process may seem cumbersome but it does not suggest any compromise of the integrity of the vote and it still affords residents easy access to voting, enabling them to vote from their homes or while on vacation, etc.  Staff are of the opinion that the high level service of Internet voting is worth the risk and are recommending a two-step process. 

 


FINANCIAL CONSIDERATIONS:

An election utilizing optic scan poll counting equipment is estimated at $628,100.  Including Internet voting will result in additional costs in the amount of $156,000:

 

  • Increased internal printing                      -                       $    4,000
  • Additional postage                                -                       $   10,000
  • IT Resources                                        -                       $   70,000
  • Additional Communication Costs          -                       $   20,000
  • Internet Voting                          -                       $   52,000

Total                                                                                        $ 156,000

 

The projected cost of the 2006 Election, including optic scan poll counting equipment and two-step internet voting, is $784,100 ($628,100 + $156,000).  Each year the Town accrues funds for Election costs to be incurred every three years.  The balance in the accrual is expected to be $750,000 by 2006 ($150,000 in 2004, $300,000 in 2005, $300,000 in 2006).  The shortfall in funding for the 2006 election is projected to be $34,100 ($784,100 - $750,000).  It is recommended that an additional $34,100 be accrued in 2005 for the election with funding from the Operating Contingency account.

 

ACCESSIBILITY CONSIDERATIONS:

The recommended alternative voting method will provide easy access for seniors and the disabled.

 

ENGAGE 21ST CONSIDERATIONS:

Engage 21st organizational values and service principles include innovation…continually striving to develop and apply new ideas, products and services, technologies and skills.

 

Engage 21st also identifies the Town’s corporate goals of organizational excellence…to achieve excellence in managing and delivering quality services through quality people.

 

BUSINESS UNITS CONSULTED AND AFFECTED:

IT has been consulted and is in agreement with this project going forward.

 

ATTACHMENTS:

Schedule “A” – Executive Summary of Kim Report

Schedule “B” - Graphs Illustrating Risk

 

 

 

 

 

 

 

Sheila Birrell,

Town Clerk

 

Andy Taylor, Commissioner

Corporate Services