TOWN OF MARKHAM PUBLIC LIBRARY

 

Regular Meeting

 

Minutes of Meeting held on Monday, November 22, 2010 7:03 p.m.,

Program Room – Main Level, Markham Village Library – Administration,

6031 Highway 7, Markham

 

Present from the Board:

Ms Cheryl Giblon, Chair

Mr. Justin Hung, Vice Chair

Deputy Mayor Jack Heath (from 7.1, except 4.1.1)

Mr. David Jones

Ms Ada Leung

Mr. Edward McDermott (up to 7.2)

Mr. Mahendra Naik

Ms Lan Sum

Councillor John Webster (from 4.1.2)

 

Present from Staff:

Mrs. Catherine Biss, CEO and Secretary-Treasurer (from 1.4)

Mr. Larry Pogue, Director, Business Support

Ms Debbie Walker, Director, Business Planning & Innovation

Mr. Moe Hosseini-Ara, Director, Customer Experience

Mrs. Diane Macklin, Marketing & Community Relations

Ms Andrea Cecchetto, Learning and Growth

Mrs. Jane Byrnes, Board Secretary

 

Regrets:

 

Councillor Alex Chiu

Ms Deborah Jestin

Mrs. Shamira Madhany

 

Guests:

Mr. Ron Bell

Mr. Glenn Taylor

Ms Brenda Librecz

 

1.0          AGENDA

 

1.1          Call to Order/Approval of Agenda

 

The Chair called the meeting to order at 7:03 p.m.

 

Moved by:        Mr. Jones

Seconded by:   Ms Sum

 

RESOLVED THAT:  The revised agenda be approved.

 

                        Carried.

 

1.2          Declaration of Conflict of Interest

 

None.


 

1.3          Due Diligence

 

The Chair asked the Director, Customer Experience:  Have the taxes and HST been paid and are we in environmental compliance?  The Director, Customer Experience responded:  To the best of my knowledge and belief.

 

1.4          Delegation (Ownership/Linkages)

 

None.

 

1.5        Chair’s Comments

 

The Chair reminded Members that the Staff Appreciation Dinner is on December 3 and noted the donation to United Way to secure their place should be given to the Board Secretary.

 

She also noted the Board Annual Dinner is on January 14, 2011.  Previous Members of the Board over the past year will also be invited.

 

1.6        In Camera

 

No In Camera session was held.

 

(Agenda Item 7.1:  Thornhill Community Centre & Library  - Update – R. Bell was heard at this time.)

 

2.0          CONSENT AGENDA

 

The Chair asked Board Members if they wished to pull any items from the Consent Agenda.  There were no requests made.

 

            Moved by:        Mr. Jones

            Seconded by:   Mr. McDermott

 

            RESOLVED THAT: The consent agenda be received.

 

AND THAT:  The Consent Agenda comprising of items:

 

2.1

Approval of Consent Agenda

2.2

Minutes of Meeting October 18, 2010

2.3

Communication and Correspondence:

 

2.3.1

Resignation of Mrs. Madhany

 

2.3.2

Annual Board Dinner

 

2.3.3

Annual Staff Celebration

 

2.3.4

Ontario Library Association Conference – Feb 2-5, 2011

 

2.3.5

Declaration of Compliance for MPL Board Members

 

2.3.6

Board Leadership Newsletter #111

 

2.3.7

Patent Process for C3 Agreement

2.4

Annual Monthly Policy Review:  (The wording of the following policies are reviewed annually by a Member)

 

2.4.1     GP-2b Board Job Description – C.. Giblon

 

2.4.2     BCL-2b Accountability of the CEO – A. Leung

 

 

Are hereby approved as written and the CEO of the Library is hereby authorized and directed to take such action that may be necessary to give effect to the recommendations as therein contained.

 

Carried.

 

Minutes of Meeting – October 18, 2010

 

Moved by:        Mr. Jones

            Seconded by:   Mr. McDermott

 

RESOLVED THAT:   The Minutes of the Meeting held on October 18, 2010 be approved.

 

Carried.

 

Annual Board Dinner – January 14, 2011

 

Moved by:        Mr. Jones

Seconded by:   Mr. McDermott

 

RESOLVED THAT:  The Board hold its Annual Dinner at Al Dente on January 14, 2011 at 6:00 p.m. for 7:00 p.m. dinner.

 

Carried.

 

Resignation of Mrs. Madhany

 

Moved by:        Mr. Jones

Seconded by:   Ms Sum

 

RESOLVED THAT:  A thank you letter be sent to Mrs. Madhany for her dedicated service to the Board.

 

Carried.

 

3.0          CEO’S Report

 

3.1          CEO’S Report – November 2010

 

The Board indicated the “Librarian for an Hour” project should continue with the new Town Council Members.  The Chair requested Members to let the Board Secretary know if they wish to participate.  The CEO suggested the new Councillors receive their formal Town orientation first before contacting them.  She indicated she will advise the Board Secretary when to contact the Councillors.

 

The Board made inquiries into the impact of Bill 168 and safety concerns of staff.  The CEO indicated she would report on any policies and procedures established and any new and ongoing issues in the CEO’s Report.

 

Moved by:        Mr. McDermott

Seconded by:   Mr. Jones

 

RESOLVED THAT:   The CEO’s Report be received.

 

Carried.

 

4.0          MONITORING (delegation-ownership linkages)

 

4.1          Compliance list of internal monitoring reports and Discussion Led by Members

 

4.1.1       Executive Limitations:  EL – 1 General Executive Constraint – J. Hung

 

Mr. Hung led the discussion on Executive Limitations EL-1 General Executive Constraints.  He indicated he did not receive any questions from the Members.  Mr. Hung inquired regarding the status of the contractual agreements.  The CEO indicated she will keep the Board informed of any updates.

 

Moved by:        Mr. McDermott

Seconded by:   Mr. Naik

 

RESOLVED THAT:   The monitoring report Executive Limitations EL- 1 General Executive Constraint  to the Board be received.

 

Carried.

.

4.1.2       Executive Limitations:  EL-2a Customer Relations – E. McDermott

 

Mr. McDermott led the discussion on Executive Limitation EL-2a Customer Relations and indicated he did not receive any concerns from his fellow Members.

 

He requested an update of the Library Health & Safety policy.  The CEO indicated it will be brought forward at the December Board Meeting.

 

He inquired into the Library’s customer grievance policy.  Mr. Hosseini-Ara responded to Mr. McDermott’s concerns.  Mr. McDermott queried whether there was an appeal process for customers beyond the CEO.  The CEO indicated that the public may contact the Board if they are not satisfied with the decision of the CEO.  Mr. McDermott suggested an independent ombudsman to handle and investigate such complaints.

 

Moved by:        Mr. McDermott

Seconded by:   Mr. Naik

 

RESOLVED THAT:  The Board investigate the position of an ombudsman relating to Executive Limitations – EL-2a Customer Relations.

 

Carried.

 

Councillor Webster abstained in the voting of this motion, since he did not hear the full discussion.

 

Mr. McDermott offered to investigate this matter and will  report back in due course.

 

 Moved by:       Mr. McDermott

Seconded by:   Mr. Hung

 

RESOLVED THAT:  The monitoring report Executive Limitations EL-2a Customer Relations to the Board be received.

 

Carried

 

4.1.3       Executive Limitations:  EL-2e Financial Condition – M. Naik

 

Mr. Naik led the discussion on Executive Limitations EL-2e Financial Condition.  He did not receive any concerns from the Board.

 

Mr. Pogue explained the concerns Mr. Naik had on the variances.

 

Moved by:        Mr. Naik

Seconded by:   Ms Sum

 

RESOLVED THAT:  The monitoring report Executive Limitations EL-2e Financial Condition to the Board be received.

 

Carried.

 

5.0          ENDS

 

6.0          GOVERNANCE

 

7.0          OWNERSHIP LINKAGE

 

7.1          Thornhill Community Centre & Library – Update – R. Bell

 

The presentation was provided by Mr. Bell who was introduced as the Town’s Recreation Department’s project manager for this renovation.  He noted the project included three components:  renovation, accessibility and abatement.

 

He noted the timelines of the projects are as follows:

 

Renovation:  March 31, 2010 to March 2011

Accessibility – started November 17 – 60 to 90 days

Asbestos abatement started November 23 duration 35 to 45 days

 

He provided a visual as well as a blueprint copy of the renovations and the areas affected.  He outlined the drawbacks and benefits of the asbestos abatement project.  He noted there is a Workplace Steering Committee to handle issues from each area of the building.  This committee meets with the contractor, site supervisor, environmental consultant and project manager to be kept updated and to discuss ongoing issues.

 

The temporary closure of the kiosk for the Library will be from December 4, 2010 to January 25, 2011.  Alternative solutions were reviewed, considered and discussed.  The budget was also reviewed.

 

It was noted reciprocal borrowing privileges are available with Richmond Hill and Vaughan Libraries.  The Board was most concerned about providing continuous library services to MPL customers with the least amount of disruption and inconvenience during this period.

 

Moved by:        Mr. Hung

Seconded by:   Ms Sum

 

RESOLVED THAT:  The length of the closure of the Thornhill Community Centre Library  Kiosk  is until January 31, 2011.

 

AND THAT :  The CEO contact the CEOs of Richmond Hill and Vaughan Libraries to request a reciprocal borrowing privilege agreement  using the MPL library card for MPL customers at their libraries if possible.

 

AND THAT:  Library communications be sent out indicating reciprocal borrowing privileges at Richmond Hill and Vaughan Libraries are available to MPL customers as well as services at Thornhill Village Library.

 

Carried.

 

Moved by:        Mr. Hung

Seconded by:   Mr. Jones

 

RESOLVED THAT:  A thank you letter be sent to Vaughan, Richmond Hill and Stouffville Libraries for their assistance during this period of need.

 

Carried.

 

The Board requested the CEO to see if there is an increase in circulation at Vaughan and Richmond Hill Libraries during the renovation period at Thornhill Community Centre Library.

 

7.2          Board Priorities

 

The Chair started dialogue on Board priorities.  She indicated that the Board should decide on its goals as it moves forward. 

 

A list was created as follows:

 

·         Electronic self-serve kiosks

·         E-books

·         Expansion sequence

o    Milliken vs Southeast

·         Small branches

o    Centennial

o    Thornhill intensification areas

o    Condos (main floor)

o    Buttonville

o    North 48

o    Pacific Mall

 

These ideas were discussed and the Chair requested the Board Secretary to send out the list to Members as soon as possible to review and add any additional ideas.  The Chair also requested Members to prioritize the ideas for next month.  The CEO was requested to identify any  items which would involve significant staff work, indicating  high, medium, low. 

 

7.3          SOLS Report

 

A Member was not available to attend the meeting.

 

8.0          EDUCATION

 

9.0          INCIDENTAL INFORMATION


 

10.0        NEW BUSINESS

 

10.1        Board Advocacy – D. Jones

 

Mr. Jones noted that the Board had received advocacy training and understood it to be a Board responsibility.  There is a need to encourage each other to be active in this area.  Guidelines, procedures, limitations of what Members are allowed to say and do regarding advocacy were discussed.   He noted advocacy should be part of the regular agenda for full discussion rather than placed in the consent agenda.  He noted by having all Board communication approved by Board motion the Board would comply with “speaking with one voice”.  The Chair noted that, as discussed at the last meeting, all advocacy issues will be discussed by the Board and if necessary a meeting will be called within 24 hours.  The Chair apologized for any misinterpreted intentions regarding  the release of communications last month. It was not her intention.  The Board Secretary also apologized for her part in the release of the communications. 

 

Moved by:        Mr. Jones

Seconded by:   Councillor Webster

 

RESOLVED THAT:  Board Advocacy be placed on the Board Agenda as a regular monthly agenda item.

 

Carried.

 

Moved by:        Mr. Jones

Seconded by:   Ms Sum

 

RESOLVED THAT:  Any communication from the Board will require a Board Motion.

 

Carried.

 

10.2        Board Membership

 

The Board agreed all Board Members will continue on the Board until further notice.

 

11.0        BOARD EVALUATION

 

11.1      Conduct of the Board Survey

 

The Chair requested Members to complete the survey and return them to the Board Secretary.

 

12.0        ADJOURNMENT

 

Moved by Deputy Mayor Heath that the meeting be adjourned at 9:25 p.m.