Geoff Rodrigues, Partner, National Internal Audit Leader, MNP LLP, introduced the item and indicated that this is a final audit for Information and Records Management. Veronica Bila, Partner, Enterprise Risk Services, and Christopher Wu, Manager, Enterprise Risk Services delivered the presentation entitled Auditor General - Information and Records Management Audit. The Auditors noted the City’s progress with respect to the approval of a Corporate records retention by-law and the development of a corporate records management policy. It was also noted that there were no “high risk” items to report on.
The Committee made the following inquiries in relation to the presentation:
- The status of the recruitment for the recently approved Privacy & Records Analyst - to implement records management initiatives and clarification on the role;
- Timeline to implement the recommended programs and strategies;
- The difference between an official record and a transitory record;
- Ensuring records are kept according to the City’s Record’s Classification and Retention By-law;
- Concerns with data storage relative to electronic records;
- The various types of Freedom of Information (FOI) requests and the City’s routine disclosure plan;
- Legislated fees that are associated with FOI requests;
- The importance of policy development and implementation of numerous new software programs throughout the Corporation; and,
- Consideration to providing an update on initiatives and their timing in the third quarter of 2021.
The Committee thanked MNP LLP for their presentation and findings and thanked staff for the implementation of the recommendations. They also requested an update report in the third quarter of 2021.
Staff responded to the inquiries posed by the Committee and indicated that Scott Chapman is the City's new Corporate Privacy and Records Coordinator and will work with Alida Tari, Manager, Access and Privacy to implement the audit recommendations. Staff indicated that as part of an ongoing review of routinely disclosed information, additional information will continue to be made available on the City’s website. It was also noted that there is a MFIPPA request disclosure summary currently on the City’s website that outlines the various FOI requests received by the City, and that the link will be forwarded to Members of the Committee.
Trinela Cane, Commissioner, Corporate Services, addressed the Committee and indicated that while there were no high risk items reported on, information management is an important initiative and that under the leadership of the City Clerk, the City is moving in a positive direction and will provide a report back in the third quarter of 2021.